Before you hire another admin, let’s see what we can automate.

If your staff are retyping, re-sending, or re-filing the same things each week, we can build simple automations to handle it so they can focus on what really moves the business forward.

👋 About Me

Hi, I’m Mark Reynolds and I would like to help your small business work smarter by taking the repetitive stuff off your plate.

During my 15+ years in IT support and systems rollout, I’ve seen how much time disappears into manual processes — the endless searching, typing, copying, pasting, and double-checking that happen when systems (and people) don’t talk to each other.

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My passion is helping you replace all that with clear, partially or fully automated workflows that quietly run in the background, giving your team time to focus on what really matters → your customers, your growth, and the creative work that actually lights you up.

My philosophy is simple: 👉 Automation isn’t about doing more — it’s about freeing your people to enjoy more time in their zone of genius.

⚡ Some ways to create space for Genius

Manual Data Entry ➜ Automated & Accurate Let AI handle the copy-paste work. Invoices, receipts, forms — data gets read, organized, and stored exactly where you want it.

Reports Compiler ➜ Insights on Autopilot Skip the spreadsheets. Reports can compile themselves and land in your inbox, ready to share with clients, accountants, or your team.

AI Assistants ➜ Your Voice, Amplified Create an AI teammate that writes, plans, and answers in your tone — always aligned with your brand and IP and fully under your control.

Customer Knowledge Base ➜ Answers On Demand Turn your business know-how into a searchable and AI chat-based knowledge hub — private for your team or public for customers.

Email Triage ➜ Inbox Zen Teach your inbox to sort itself. Each email triggers the right workflow, cutting hours from your week without losing accuracy.

Unified Working Hub ➜ Everything in One Place Coda.io brings your docs, tasks, databases, and automations under one roof. One login. One workspace. Full flow.

Documentation & Hand-Offs ➜ Clarity That Scales Generate clear, step-by-step guides for every human task — so your operations stay consistent, even when people change.

🦸‍♀️ Beyond Automation: Supporting Your Team to Thrive

These tools help your people work smarter, feel better, and bring their natural strengths to the surface.

Peak Performance Profiles ➜ People in Their Genius Zone Discover how each team member is naturally designed to operate at their best — so you can hire, delegate, and collaborate with flow.

Emotional Reset Tool ➜ Rapid Relief, Real Clarity When stress or self-sabotage shows up, this guided AI process helps staff identify the real emotional trigger and shift back into calm, focused action.

Everything I build is practical, maintainable, and tailored to how your business already runs... or how you would like it to run!

How I Operate

I’m passionate about all things efficiency — finding simpler, smarter ways for people and systems to work together.

Right now, I’m building a niche business online while also looking for a local Gold Coast contract (around 20 hours a week) where I can help a small business streamline and automate their day-to-day admin.

My goal is simple: to help your existing team achieve more throughput with the people you already have — not by working harder, but by letting automation handle the repetitive work.

My rates are very affordable, and I’m not looking for a big title or a hard sell. I’m looking for a place where I can apply what I love — simplifying processes, building smarter workflows, and developing deeper expertise in this evolving world of AI-powered systems.

If that sounds like the kind of support your business could use, I’d love to chat.

📌 Let’s Connect

If you’re looking for ways to save time, reduce staff burnout, and get your business running smoother without adding more people — let’s talk.

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mark@markjreynolds.com⁠

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0415 569 760⁠

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